Pharmaceuticals Company
Success Story
Customer Profile
A multi-billion dollar business unit of a global pharmaceutical company with more than 10,000 assets and 10+ calibration technicians, administrators, supervisors and managers wanted to create a new in-house paperless metrology program. After evaluating software options, they selected Blue Mountain RAM. In addition to best-in-class calibration functionality, it was important the vendor have experience integrating their solution with SAP PM in a validated environment.
Goal And Approach
The goal was to implement a new in-house metrology program to address business changes, provide tighter control over their internal calibration processes and compliance, and better manage their costs. Future plans include providing metrology services for other facilities within the company and/or provide a validated Computerized Calibration Management System (CCMS) platform for other facilities to share.
The Solution and Result
The company has successfully implemented a paperless calibration management program using Blue Mountain RAM. The software has allowed them to accomplish their pre-implementation goals and objectives:
- Improved management/accuracy of asset information
- Improved instrument availability via faster calibration turnaround times
- Better planning and scheduling for the department and the instrument owners has improved operations and productivity
- Better processes and procedures have enhanced compliance
- Quick access to business information has improved critical decision making.
