Contract Calibration Company
Success Story
Customer Profile
PCI, a nationally recognized contract calibration service company with more than 10,000 assets and over 75 engineers and technicians on staff wanted to transition to a paperless environment that would be scalable to future satellite service centers as the company grows. In addition to calibration services this firm also offers other solutions including maintenance program administration service for FDA regulated companies. After evaluating several software options, including Maximo, SAP PM, and Datastream products, Blue Mountain’s Regulatory Asset Manager software was chosen
Goal and Approach
The goal was to implement a new in-house maintenance & calibration program to address business changes, provide tighter control over their internal calibration and inspection processes and compliance, and better manage their costs. Future plans include providing interfacing the software with the accounting system.
The Solution and Result
The company has successfully implemented a paperless calibration management program using Blue Mountain RAM. The software has allowed them to accomplish their pre-implementation goals and objectives:
- Improved management of asset information via paperless change control processes
- Improved instrument availability via faster calibration turnaround times; for both internal test equipment and for customer instruments
- Better planning and scheduling for the department and the instrument owners has improved operations and productivity
- Quick access to business information has improved critical decision making
- Automated metrics or key performance indicators (KPIs)
- Full integration with the exiting web-base accounting system (Sage’s MAS500 software) which allowed for customer invoicing upon work order completion
